Credit Control

Credit management and control to help improve cash flow

Credit Control is a core function of any successful business. Weak, inefficient systems and ineffective processes can cause poor cash flow and slipping DSO which could ultimately result in failure. The team at CRS are certified and proven Credit Control specialists and are able to assist in the recovery of “Out of terms invoices” through to fully outsourced confidential Credit Control which will help improve cash flow.

Contract Recovery Solutions understand the sensitivity of your client base and we work closely with your customers to build a positive and friendly relationship whilst ensuring payments are received in a timely manner.

improve cash flow

Why outsource to CRS Debt Recovery?

The team at CRS Debt Recovery are Certified and proven Credit Control Specialists with over 30 years of experience in implementing and delivering effective and efficient collection processes across a multitude of industries for a number of blue chip organisations.

The recovery process can be individually tailored to suit your company needs and requirements.

We guarantee to maximise recoveries whilst protecting your customer relationships and company reputation at all times.

Our charge rates are highly competitive and are set on a case by case basis.

Out of terms debt recovery

When all in-house collection activity has failed, our team of specialists can assist in the recovery of invoices that have exceeded their due date with a focused letter and telephone campaign.

Sales ledger monitoring

CRS Debt Recovery are able to monitor your sales ledger and provide:

  • Daily/weekly collection targets — CRS can remotely manage your existing credit control team elevating the need for a Credit Control Manager. We will focus your team on key debts and high risk debtors to help reduce your DSO and improve your cash flow.
  • Risk Management — Through our existing relationships with Credit Data service providers we are able to access your current risk exposure and monitor any changes within your customer database to minimise any potential bad debt.

Full or partial outsourced credit control

We can provide full or partial outsourced confidential credit control allowing resource to be utilised more effectively within your business to focus on other core functions. Why outsource?

  • Pro-active recovery — The team at CRS will contact your customers prior to due date to ensure that queries are resolved promptly to avoid any delay in payment
  • Fully tailor made collection processes — CRS will work closely with your business to ensure that your mission, goals and customer service levels are maintained all times, whilst delivering an effective, efficient and focused recovery process.
  • Reduced or reallocated overhead — Credit Control can be a costly and time consuming process. Full Outsourcing can reduce the overhead whilst allowing you to maintain full control over your sales ledger.
  • No more sickness, holiday or paternity cover issues
  • Query disputed resolution — CRS will mitigate any disputes raised by your customers to ensure payment is received in a timely manner.
  • Copy invoice/credit note reproduction — Requests for copy documentation can be a drain on administration resource and result in a delay in payment. CRS can work with your company to tailor a solution to alleviate any issue.
  • Cash Flow Forecasting — Through pro-active recovery methods and regular reporting, CRS can assist in the production of cash flow forecasts for Management information, funders or your board.
  • Transparent Reporting — Regular detailed sales ledger reporting including performance against KPI's
  • Payments made direct to you — All payments are made direct to your company meaning you stay in full control of your cash at all times.

FREE Initial Review

CRS provides a FREE initial review of the ledger, detailing the total amount of book debts, work in progress and retentions outstanding from each debtor and a predicted recovery based upon the information provided and the status of the company.

A cost effective commercial solution